1. How we collect your personal information
SmarteeERP | “SmarteeERP” refers to the management systems used in connection with orthodontic services, covering various aspects such as case management, medical records, financial transactions, customer service, and quality assurance. |
Smartee Cases Management | “Case Management System of Smartee” denotes the system used to manage matters related to orthodontic cases. This includes, but is not limited to, functionalities such as doctor registration and login, case uploads by doctors, real-time confirmation of orthodontic treatment animations, sharing of such animations, and tracking of case status. |
Smartee Doctor App | “Smartee Doctor App” is the mobile application provided to doctors, facilitating services such as registration and login, case uploads, real-time confirmation and sharing of orthodontic treatment animations, and tracking of case status. |
Smartee Assistant App | “Smartee Assistant App” is the mobile application provided to patients, offering services including product and/or service inquiries, appointment scheduling, aligner wear management, and online query submission. |
Smartee Sales App | “Smartee Sales App” is the mobile application used to conduct sales operations. |
Third-Party Commercial Collaborations | Smartee collaborates with third-party commercial partners to offer patients orthodontic-related products and services through methods including, but not limited to, marketing, distribution, original equipment manufacturing (OEM), and co-branded production. |
2. Types of Personal Information Processed and the Purpose of Processing
Services Type | Types of Personal Data Collected and Processed | Processing Methods and Purpose | |
Patient | |||
Orthodontic Service | |||
a | Case Management | Name, Gender, Age, Dentition | To create and manage your case records. |
b | Orthodontic Treatment | Imaging Data [Facial Photos, Oral Photos, X-ray Images (Radiographs)], Dental Scan Files, CBCT Files, STL Files | To develop orthodontic treatment plans, design animations, and produce aligners. |
c | Financial Settlement | Name, Products and Devices Used | For payment processing and issuing invoices. |
d | Delivery of Smartee Products | Name, Delivery Address, Email, Postal Code | To deliver orthodontic aligners and other Smartee products. |
Doctor | |||
Orthodontic Service | |||
a | Account and Case Management | Name, Mobile Phone Number, Landline Phone Number, Email Address, Contact Address, Qualifications Relevant to Orthodontic Diagnosis and Treatment, Third-party Doctor Registration Number | For registering and logging into your Smartee account, managing cases (case design, shipment), and verifying qualifications. |
b | Shipment of Goods | Name, Mobile Phone Number, Landline, Email, Contact Address, Shipping Information (please note: the multiple shipping details you provide may contain Additional Names, Phone Numbers, Addresses, etc.) | To ship aligners, oral scans, membranes, and invoices to you. |
c | Financial Settlement | Name, Contact Information, Bank Account Details, Contact Address, Email Address, Tax-Related Codes (including but not limited to VAT, GST) | To issue invoices and manage finance-related activities. |
d | Account and Case Management | Name, Mobile Phone Number, Landline Phone Number, Email Address, Contact Address, Qualifications Relevant to Orthodontic Diagnosis and Treatment, Third-Party Doctor Registration Number | For registering and logging into your Smartee account, managing cases (case design, shipment), and verifying qualifications. |
